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You are here: Home1 / Blog Posts2 / How To...3 / Install and Fix Stuff4 / Thetford cassette toilet problem? We’ve Found Repair Instruction...
Thetford cassette toilet with SOG unit installed

Thetford cassette toilet problem? We’ve Found Repair Instructions.

May 8, 2013/14 Comments/in Install and Fix Stuff, Use Your Motorhome's Facilities
Thetford cassette toilet with SOG unit installed

Thetford cassette toilet with SOG unit installed

A loo was one of the main features that we wanted in a motorhome, it gives us the ability to stop anywhere and not worry about where we can ‘go’. But after a while a frequently used loo can develop a problem, and if you’re in a foreign country miles away from a motorhome dealer it isn’t funny.

Luckily the sticking blade on our Thetford cassette toilet was sorted by a good old clean and lubricate, but while I was looking for solutions on the internet I found this really useful document from Thetford. It explains how to repair the most common toilet problems. Please download a copy and store it somewhere safe as you never know when you might need it.

Please click the above image to view the PDF
Tags: Camper, Campervan, Cassette, issues, Loo, motorhome, motorhome toilet, problem, repair, RV, Thetford, Toilet
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https://ourtourmedia.s3.eu-central-003.backblazeb2.com/wp-content/uploads/2016/03/sog_unit_41.jpg 266 355 Jason https://ourtour.co.uk/home/wp-content/uploads/2018/11/Header-Teal-NB-300x57.png Jason2013-05-08 05:58:192021-07-26 14:46:19Thetford cassette toilet problem? We’ve Found Repair Instructions.
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14 replies
  1. Mark says:
    May 8, 2013 at 10:03 am

    Did you ever try using the biological washing tablets? All the solids break down to a slurry and if you have Liquid Bio in your flush tank it helps keep the blade clean. It’s cheaper and probably easier to find then the proper stuff.

    Reply
    • Jason says:
      May 8, 2013 at 12:11 pm

      Hi Mark. Tried bio liquid which works up to a point. The matter all breaks down OK, but in high temperatures it niffs a bit, especially when it’s agitated by a twisting road and when we’ve been enable to empty it for a week or so. Also we don’t have a separate flush tank, it’s a feed straight from our fresh tank, so I guess that’s not helping. On the whole it works very well, massively cheaper than official chemicals but next time I’m fitting a SOG unit! Cheers, Jay

      Reply
  2. Mark says:
    May 9, 2013 at 2:21 pm

    For some reason we haven’t had a chance to test it in the heat, something to do with staying in this country!! Thought you had a separate tank but you can always dilute the liquid bio and stick it in a squirty bottle.

    Reply
  3. Ken says:
    June 19, 2015 at 7:57 pm

    I have a leak from the in side running down to the back were you pull out for empting it i do believe it could be a lose hose connected to the flushing system.

    Reply
  4. Anne gadd says:
    August 22, 2016 at 5:10 pm

    The shaft on the theft ford 403c has broken how do I get the toilet out to replace it isn’t possible from the top as its all enclosed

    Reply
  5. Joanne says:
    November 30, 2016 at 10:58 am

    Hello

    We have returned to our caravan and the toilet had leaked from the bottom, we have pulled the Thetford cassette out cleaned and checked it has no split etc which it doesn’t. It’s like the waste has rested on the top of the cassette and then come back through the floor, is this normal? The caravan is only a year old and so is the toilet.

    Reply
    • Jason says:
      November 30, 2016 at 3:52 pm

      Hi Joanne
      Sorry, but that’s not a problem we have experienced, so we can’t really help. Hopefully the Thetford toilet instructions will shed some light.
      Ju x

      Reply
  6. John Smith says:
    November 9, 2017 at 5:07 am

    Wonderful blog. Thanks for the advice. Water is the need and necessity of life, simple to the topic, water is the basic unit of life. Unfortunately many people are consuming contaminated water.
    Toilet repair Lookout Mountain

    Reply
  7. Gerda Brack says:
    January 2, 2018 at 5:15 am

    Hi, when I empty the cassette all this brown liquid comes out, I only use it for #1…Just replaced the cassette with a new one and it is still doing it.. would it come from the rinse tank…and it also comes on the floor of the shower recess….Just don’t know what to do…

    Reply
  8. Malachy mcgrath says:
    March 16, 2018 at 11:06 am

    Hello my toilet tends to dribble on after the pump shutting off after about an hour the bowel is full

    Reply
  9. Danny says:
    March 24, 2018 at 1:37 pm

    The blade on my Thetford toilet doesn’t fully open. I’ve checked and cleaned everything.

    Reply
  10. Brian says:
    April 29, 2018 at 4:18 pm

    The blade on my Thetford toilet doesn’t fully open. I’ve checked and cleaned everything.

    Reply
  11. MILES SMITH ok says:
    June 22, 2020 at 3:48 pm

    Hello. I have an 08 Bailey Ranger. The flush tank is full but the handle feels like the tank is empty and not much comes out. Any ideas please?

    Reply
    • Jason says:
      June 25, 2020 at 5:51 pm

      Sorry Miles. We don’t have any knowledge of motorhome loos other than what we found when looking to solve a problem with ours – that’s the document in the blog post.

      Reply

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