Thetford cassette toilet with SOG unit installed

Thetford cassette toilet problem? We’ve Found Repair Instructions.

Thetford cassette toilet with SOG unit installed

Thetford cassette toilet with SOG unit installed

A loo was one of the main features that we wanted in a motorhome, it gives us the ability to stop anywhere and not worry about where we can ‘go’. But after a while a frequently used loo can develop a problem, and if you’re in a foreign country miles away from a motorhome dealer it isn’t funny.

Luckily the sticking blade on our Thetford cassette toilet was sorted by a good old clean and lubricate, but while I was looking for solutions on the internet I found this really useful document from Thetford. It explains how to repair the most common toilet problems. Please download a copy and store it somewhere safe as you never know when you might need it.

Please click the above image to view the PDF
14 replies
  1. Mark says:

    Did you ever try using the biological washing tablets? All the solids break down to a slurry and if you have Liquid Bio in your flush tank it helps keep the blade clean. It’s cheaper and probably easier to find then the proper stuff.

    Reply
    • Jason says:

      Hi Mark. Tried bio liquid which works up to a point. The matter all breaks down OK, but in high temperatures it niffs a bit, especially when it’s agitated by a twisting road and when we’ve been enable to empty it for a week or so. Also we don’t have a separate flush tank, it’s a feed straight from our fresh tank, so I guess that’s not helping. On the whole it works very well, massively cheaper than official chemicals but next time I’m fitting a SOG unit! Cheers, Jay

      Reply
  2. Mark says:

    For some reason we haven’t had a chance to test it in the heat, something to do with staying in this country!! Thought you had a separate tank but you can always dilute the liquid bio and stick it in a squirty bottle.

    Reply
  3. Ken says:

    I have a leak from the in side running down to the back were you pull out for empting it i do believe it could be a lose hose connected to the flushing system.

    Reply
  4. Anne gadd says:

    The shaft on the theft ford 403c has broken how do I get the toilet out to replace it isn’t possible from the top as its all enclosed

    Reply
  5. Joanne says:

    Hello

    We have returned to our caravan and the toilet had leaked from the bottom, we have pulled the Thetford cassette out cleaned and checked it has no split etc which it doesn’t. It’s like the waste has rested on the top of the cassette and then come back through the floor, is this normal? The caravan is only a year old and so is the toilet.

    Reply
    • Jason says:

      Hi Joanne
      Sorry, but that’s not a problem we have experienced, so we can’t really help. Hopefully the Thetford toilet instructions will shed some light.
      Ju x

      Reply
  6. Gerda Brack says:

    Hi, when I empty the cassette all this brown liquid comes out, I only use it for #1…Just replaced the cassette with a new one and it is still doing it.. would it come from the rinse tank…and it also comes on the floor of the shower recess….Just don’t know what to do…

    Reply
  7. MILES SMITH ok says:

    Hello. I have an 08 Bailey Ranger. The flush tank is full but the handle feels like the tank is empty and not much comes out. Any ideas please?

    Reply
    • Jason says:

      Sorry Miles. We don’t have any knowledge of motorhome loos other than what we found when looking to solve a problem with ours – that’s the document in the blog post.

      Reply

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